大象传媒

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A student being assisted by 大象传媒 Learning Technology staff.

Academic Support and Campus Resources

What You Need to Know about Online Courses

(Frequently Asked Questions)

I have accommodations or had accommodations previously in school, how do I get them in college?

Do you need an accommodation to support you as a learner? The Colorado Community College System (CCCS) and all colleges are committed to ensuring accessibility. You can request  accommodations by meeting virtually or in person to learn about the college accommodations process. You should start this process as soon as you apply or enroll in courses as it may take some time to determine how to best meet your needs. Visit 大象传媒鈥檚 Disability Access Services to review the process and make an appointment. 

Does my financial aid apply to my online courses I take through CO Online?

Students don鈥檛 need to apply separately for financial aid for online courses. As long as you qualify for financial aid at your college and your online course is a part of your degree program, it will qualify for financial aid. Please make sure you have filled out the FAFSA or CASFA and are regularly checking your Financial Aid status by logging into and regularly checking your 大象传媒 student email. You must complete a FAFSA or CASFA for each academic year 鈥 don鈥檛 leave money on the table! 

What technology do I need to access my online courses?

You will need reliable access to a computer and the internet to access your online courses. While you could possibly do your course on a mobile device, like a phone, it will present challenges and could prevent you from being successful in your course. It may be preferable to find a public location (like any 大象传媒 campus) with free access to internet and computers to do your coursework. If you choose a public setting, consider using headphones. This not only allows you to focus on materials / recordings but minimize disruption to others around you.

What if I don鈥檛 have access to a computer or laptop?

You will need a plan 鈥 will you borrow a computer? You may be able to get a loaner laptop from 大象传媒 or your local library, and there are often waitlists and limited supply. Check in with 大象传媒's Dean of Students office or to request a computer.

Make sure you have 鈥 funds remaining from financial aid can be used to purchase laptops after tuition and fees have been covered. 

may be available in your local area. Wi-Fi access is available at 大象传媒 campuses and in 大象传媒 parking lots. Other resources, including may be helpful for low-cost internet and laptops. 

Your local public library near you may also have resources for laptops or Wi-Fi. You may search for your .  

How do I access my online courses?

Log into  (Not sure what your username or password is? Check out these helpful technology tips.)

In , under the Dashboard tab, select the 鈥淢y Courses (D2L)鈥 icon.  Your 鈥榗ourse shell鈥 will appear here by the first day of when the class starts.

can help you explore and learn how to use effectively. If a handout / document is more helpful, we have one to help you find your way, visit the

What is D2L and how to I access it?

D2L is short for Desire to Learn, and it is an online platform that all the community colleges in the Colorado Community College System (CCCS) use for online learning. Check out this. It is important you are comfortable with how to use to D2L to be successful in your online course. If you have questions, please make sure you ask your instructor for assistance or so they can help you access help in understanding how to use D2L or visit our D2L Resources page.

Having an issue with passwords or access to D2L?

Need help with your password? Having trouble getting into your online course? Forgot your S#? Having technical problems? Contact our 24/7 technology help desk to get support now: 

  •  
  • 1.888.800.9198 

What books or materials do I need for my online course and how do I get them?

In most cases (not all) your course materials/textbooks are embedded in your online course at no additional cost. 大象传媒 and CCCS are committed to utilizing Open Educational Resources (OER) to reduce costs for students whenever possible. Some courses may require you purchase an access code or you may need a lab kit for science courses. Visit the 大象传媒 Bookstore to see any required or recommended course materials for classes enrolled in, online or in person.  

Please visit the for information on ordering lab kits.

My instructor said to use Yuja to create videos for assignments 鈥 what is that and how do I do that?

Yuja is a tool that allows you to record videos for assignments. Ask your instructor if you have questions or if you need help and your instructor is not available,